PURCHASING STRATEGIES FOR HANDLING THE PROCUREMENT PROCESS AT ADHIWANGSA HOTEL SOLO

Abstract

The hospitality industry demands the availability of top-notch facilities and services, which heavily relies on the smooth operation of every department, including the Accounting Department, specifically the Purchasing section. This research aims to analyse the goods procurement procedures, identify the encountered constraints, and formulate the strategies applied by the Purchasing section at Adhiwangsa Hotel Solo in handling the procurement process. The method used in this research is descriptive qualitative. Data collection was conducted through participant observation, in-depth interviews with relevant staff, and documentation. The research results indicate that the goods procurement procedure starts from the user request (Purchase Requisition/Daily Market List), approval by the Head of Department, creation of the Purchase Order (PO), to the receipt of goods. The main constraints include last-minute orders by users, unclear item specifications, and delivery delays from vendors. The strategies implemented include selective vendor selection, enhanced coordination and communication with users and vendors, meticulous verification of product specifications, and strict adherence to Standard Operating Procedure (SOP).